• You define the communication strategy for and set up plans together with the client.
  • Your clients experience you as a credible, strategic sparring partner. Building true partnerships is your main goal as an account manager.
  • You make sure client needs are understood and being met. You come up with both creative and strategic solutions.
  • You spot opportunities for your clients and understand how to translate them into projects.


  • You translate the client needs into clear briefings for the project team.
  • You manage campaigns effectively and efficiently and keep an eye on the bigger picture.
  • You communicate professionally with clients, influencers, platform partners (Stellar, CreatorIQ, etc.), as well as internal teams (creative/paid/digital/PR). You are the glue in between, the spider in the web.
  • You are used to working with deadlines that come with a project-based environment and you know how to handle the potential stress.


  • You collaborate with the client to define the right influencing approach in order to achieve the predefined targets. You identify and connect with relevant thought leaders and influencers.
  • You know how to turn commercial messages into strategic storylines that are connected to relevant topics. It is how you make a difference.
  • You understand how the media landscape works. You put together a robust PR network of publishers and content creators across different news media and lifestyle channels. You work closely with them to create and publish articles from a powerful angle.
  • You highly value thorough market research.
  • You know how to negotiate and draw up fair contracts for the creation of content.


  • You are experienced in managing project teams. You know how to find the right balance between supporting and delegating.
  • You lead by example. You don’t mind rolling up your sleeves and getting things done.
  • You enjoy being a helping hand and inspiring others. You are a warm, empathic social butterfly.


  • You define campaign KPIs based on brand awareness, engagement, online reputation, retention, leads and conversion.
  • You analyse the performance of the campaigns by comparing them with the commercial objectives and KPIs.
  • You map the successes and identify aspects of the campaign that can be improved.


  • You have 3-5 (or more) years of professional experience in the field of PR/earned media, market research or communications, including client servicing and account management.
  • You are a strong project (team) manager.
  • You keep your finger on the pulse of the latest trends and you know who the relevant thought leaders are.
  • You are a relationship builder and a people person. Openness and flexibility are key aspects here for you.
  • You are organised, proactive, detail-oriented and straight to the point.
  • You have a gift for thinking conceptually and coordinating ideas for creative, inclusive and socially responsible content.
  • You have excellent presentation and communication skills (NL/EN), both written and spoken. French is a strong asset.


  • An office in Antwerp, Ghent and Amsterdam – with the main base for this role in Antwerp.
  • A flexible home office policy.
  • A friendly team with annual team building and frequent company-wide meetings.
  • Never a dull day.
  • A customised training programme, a personal development journey with your manager and ongoing feedback.  
  • An attractive salary package, with an annual bonus based on results.  


Everyone loves a good story. So, tell us yours. Send your CV and covering letter by e-mail to recruitment@oona.agency if you would like to be interviewed mentioning 'application for the position of Communications Manager F&B’ in the subject line of your e-mail.


We are a fast-growing communications agency with a unique vision on PR, social media and content marketing. With platforms in Antwerp, Ghent and Amsterdam, we keep abreast of what's happening in the Benelux market. We believe that in a world that is becoming increasingly digital, genuine relationships are more important than ever. It is only by mixing the staff with the digital world that you can write stories that fuel passions. Everybody loves a good story, don't they?

Clients such as Levi's®, Kobo, Samsung, PepsiCo, Morphe, Carhartt and Monki challenge us to reinvent ourselves every day. Continuous investment in our growing organization provides us with teams with proven expertise and cutting-edge tools.

oona.agency is an equal opportunity employer, and we pride ourselves on including everyone who loves a good story. We are committed to creating an environment free of discrimination where everyone's uniqueness is celebrated. That's why all qualified applicants will be considered for this job opening without regard to race, color, religion, gender, gender identity or expression, sexual orientation, disability, or age.